V hlavní sezóně se u nás lze ubytovat minimálně na 2 noci. Rezervace na stan neděláme.
OKRekreační areál Kristýna
Privacy Policy
(GDPR Information)
The protection of a guest’s personal data when processing a reservation for accommodation and other services with the Accommodation Provider is governed by the provisions of Section 1746 et seq. of Act No. 89/2012 Coll. and Regulation (EU) 2016/679 of the European Parliament and of the Council.
Handling of Personal Data
Upon expressing your interest in accommodation services, placing an order, or entering into a contract, the Accommodation Provider obtains the customer’s (client’s) personal data for processing, namely first and last name (ID number, Tax ID), residential address (business address), email address, and phone number. This mandatory information is used to uniquely identify the customer and thereby to validly establish a contractual relationship for a specific requested service. Upon check-in, the customer’s (the customer’s) valid ID number and vehicle registration number are added to the list of personal data.
When using the internet connection to the WiFi network operated by the Accommodation Provider, additional personal data is required, such as the connection’s IP address, the MAC address of the end device, and operational and location-related data required by applicable law from the external telecommunications service provider (internet service provider). If the customer (client) uses the option of online payment for services rendered via an electronic payment gateway/payment terminal, this also includes the payment card identification data necessary to process the electronic payment transaction using the customer’s (client’s) payment card, to the extent required by the external operator of the payment gateway/payment terminal.
In the event of a complaint or withdrawal from the contract, in addition to the personal data provided, the customer’s (client’s) bank account number may also be required for the purpose of a potential wire transfer of funds to their account. Failure to provide the required information will result in the requested stay or service not being arranged or provided. The customer (client) is responsible for the accuracy and truthfulness of the personal data provided. If a person orders a service on behalf of third parties, by submitting the order, they confirm that they are authorized to provide the personal data of these individuals specified in the order for the purpose of providing the services.
The Accommodation Provider processes all of the above-mentioned personal data for the following purposes: to provide the services offered; to fulfill legal obligations (particularly in the areas of accounting and taxation); to fulfill obligations necessary to ensure the protection of the company’s rights and the enforcement of its legal claims; and for the purposes of recording local recreational fees and submitting them to the relevant authority. If the client is not a citizen of the Czech Republic, the Accommodation Provider is required to maintain the client’s personal data in a registry for the Foreign Police and, in accordance with its obligations, to make such data available (to the extent required by applicable law).
Personal data is processed by Kristýna, a.s., solely and exclusively for the purpose of providing services in accordance with the contract or order. The personal data provided is accessible to the Accommodation Provider’s employees (receptionists, accountants, executives) and external processors (webmaster, external accountant, accommodation software administrator, entities providing cashless payment services via payment terminals and gateways, internet service provider, etc.). Data processing agreements (or other types of agreements addressing the handling of personal data) have been concluded with external processors; employees are obligated to maintain confidentiality regarding the client’s personal data, even after the termination of their employment. Personal data is processed automatically and manually, in electronic and paper form, to the extent and for the purposes specified above. In accordance with applicable legislation, the Accommodation Provider is authorized to process and collect the provided personal data for the duration of the contractual relationship with the customer (client) and for an additional 5 years beginning at the end of the fiscal year in which the contractual relationship ended (necessary primarily due to the requirements of the Accounting Act No. 563/1991, Act No. 278/2019 Coll. on Local Fees, and Act No. 278/2019 Coll. on the Residence of Foreigners).
If the Accommodation Provider requests personal data other than the mandatory information listed above and does not specify at the time of collection that such data is mandatory, nor provide a justification (e.g., a legal obligation), such data is considered to be provided voluntarily for the purpose of fulfilling the reservation or another contractual relationship. At the same time, the Accommodation Provider hereby informs you that if you provide your email address, it will use it in the future (in accordance with what is known as a legitimate interest), together with your first and last name, for its own marketing purposes, to send you further accommodation offers and information about the possibility of using other services provided by the Accommodation Provider, as well as to invite you to participate in other events it organizes. With regard to this notice, your consent is not required. If interested, the Accommodation Provider’s clients may request information regarding which personal data is being processed, request a copy of the processed personal data, and request the deletion of such personal data. The Accommodation Provider’s client may request this information in writing at management@kemp-kristyna.cz, and the data controller is obligated to comply with the Accommodation Provider’s client’s request within 30 days.
